unobetPrivacy Policy

This page describes what we collect when you use unobet and how we keep that data protected. When you create an account, deposit funds, or play on our platform, we gather information necessary to operate our service, comply with law, and prevent fraud. We encrypt all data in transit and at rest, and we do not sell your information to third parties.

Our privacy practice reflects our commitment to your account security. We collect your identity documents only for KYC verification—a banking requirement. We store payment details only long enough to process your transactions. We log your gameplay activity only to settle bets fairly and investigate disputes. Every piece of information we hold is protected by encryption and accessed only by staff who need it.

We operate on unobet across multiple jurisdictions, so our servers may sit outside your local region. We comply with Indonesian data-protection principles and international best practices. This policy explains what happens to your data, how long we keep it, and what rights you have.

What We Collect on Your unobet Account

When you sign up on unobet, we ask for your email address, full legal name, and a password of your choosing. We use your email to send account notifications, password resets, and support responses. We never use your email for marketing unless you opt in.

For identity verification (KYC), we ask you to upload a government-issued ID and a selfie taken within the past 30 days. We use facial-recognition technology to compare these images and confirm you are the account holder. We store the ID photo encrypted in our secure database. We also store a hashed version of your name and ID number so we can cross-check against fraud databases.

When you deposit, we collect your payment method details—your e-wallet ID, bank account number, or QRIS code. We do not store full credit-card numbers. We tokenize payment details so we can process refunds if needed, but the original data is held only by our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking).

We log your gameplay—every bet you place, every hand you play, every game you spin. We record the stake, the outcome, the payout, and the timestamp. This data helps us settle disputes, verify fair play, and comply with auditing requirements. We also log your IP address and device details (phone model, operating system) so we can detect unauthorized account access.

Data minimization: We collect only what we need to run unobet fairly and securely. We do not track your browsing outside our platform or build profiles for marketing.

How We Use Your Data on unobet

We use your information for these purposes:

Account operation: Creating your unobet account, processing deposits and withdrawals, and letting you play games.
Verification: Confirming your identity via KYC, verifying payment method ownership, and detecting fraud.
Compliance: Meeting Indonesian banking regulations, anti-money-laundering laws, and tax requirements.
Dispute resolution: Investigating bet disputes, reviewing account activity, and resolving complaints.
Security: Monitoring for unauthorized access, detecting bots or cheating, and protecting all unobet players.
Communication: Sending you account notifications, password resets, support responses, and critical platform updates.

We do not use your data to sell you products, build marketing profiles, or share with advertisers. We do not sell your personal information under any circumstance.

Third-Party Processors and Data Sharing on unobet

We share your data only with processors necessary to operate unobet. These include:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment handle your deposit and withdrawal transactions.
ID-verification vendors: Third-party KYC providers verify your government documents using facial recognition and database lookups.
Email and SMS providers: We use services to send you login codes, password resets, and account alerts.
Compliance and audit firms: We may share anonymized gameplay data with auditors to certify fair play on unobet.
Law enforcement: We may disclose account details and transaction history to police or tax authorities only if required by law.

All third-party processors sign data-protection agreements requiring them to handle your information securely and not use it for their own marketing.

How Long We Keep Your Data

We retain account data for as long as your unobet account is active plus a minimum of five years after closure. We keep your ID photo encrypted indefinitely for anti-fraud purposes. We retain gameplay logs (bets, outcomes, payouts) for seven years to comply with Indonesian accounting standards. We delete email addresses and device logs after two years of account inactivity, unless you request earlier deletion.

If you request account closure on unobet, we anonymize your personal data (name, email, phone) within 30 days but retain your encrypted ID and gameplay logs for compliance. You cannot be personally identified from retained data after anonymization.

Note: Payment processors (e-wallet, mobile banking, local payment, online payment) may retain transaction records longer than we do, as required by their banking regulations.

Your Rights and Data Access on unobet

You have the right to request a copy of all personal data we hold about you on unobet. Email our support team with "data access request" in the subject line, and we will compile and send your data within 30 days. You also have the right to request deletion of your account and associated personal information, subject to legal retention requirements.

You may correct inaccurate information in your unobet profile (name, email, address) by logging in and editing your account settings. If we have made an error in storing your data, contact support and we will correct it promptly.

You can opt out of non-critical communications (promotional emails, game updates) via your account settings. You cannot opt out of critical alerts (password resets, withdrawal confirmations, account-security notices) as these are required for account safety.

Cookies and Tracking on unobet

We use cookies to maintain your login session, remember your preferences, and track site analytics. Session cookies expire when you log out. Preference cookies (such as your language choice) persist until you clear your browser cache. We do not use cookies for third-party advertising or cross-site tracking.

You can disable cookies in your browser settings, but doing so may prevent you from logging into unobet or using certain features. We do not set cookies across external websites—unobet cookies are active only on our platform.

Security and Encryption on unobet

We encrypt all data transmitted between your device and our servers using TLS 1.2 or higher. Your password is hashed using bcrypt so we cannot see it even if our database were compromised. Payment information is tokenized—we store only a reference code, not your actual card or account number. All personal data at rest is encrypted using AES-256.

We conduct regular security audits and penetration testing to identify vulnerabilities. We do not store backups of your data outside encrypted environments. We monitor our servers for intrusions and suspicious activity 24/7.

Jurisdiction and Legal Basis on unobet

We operate unobet primarily in Indonesia and supported Southeast Asian jurisdictions. Our servers may be hosted in multiple countries, including outside your local region. By using unobet, you consent to your data being processed and stored in these locations. We comply with Indonesian Law No. 27 of 2022 on Personal Data Protection and international data-protection standards.

We process your data based on several legal grounds: your consent (when you create an account), our contractual obligation (to fulfill your bets and withdrawals), our legal obligation (KYC and anti-money-laundering requirements), and our legitimate interest (fraud prevention and account security).

Contact Us About Privacy on unobet

If you have questions about this privacy policy, how we use your data, or your rights on unobet, contact us via in-app chat, email, or our FAQFor data-access requests or deletion inquiries, include "privacy request" in your message. We will respond within 14 days. If you believe we have violated your privacy rights, you may also contact the Indonesian Personal Data Protection Authority (BNPD) or pursue legal remedies in your jurisdiction.

We may update this privacy policy from time to time. We will notify you of material changes via email or an in-app banner. Continued use of unobet after an update means you accept the revised policy. For account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions, these terms apply consistently.

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